Shipping Policy

At BUD TO CUP, we are committed to delivering your premium Ceylon tea fresh, fast, and securely. Below you’ll find everything you need to know about our shipping process.

Order Processing Time

All orders are processed within 1–2 business days (excluding weekends and holidays). Once your order is processed, it will be shipped promptly from our fulfillment center.

Shipping Rates & Delivery Times

Shipping rates are calculated at checkout based on your location and selected shipping method.

  • Standard Shipping: 3–7 business days
  • Expedited Shipping: 2–3 business days
  • Express Shipping: 1–2 business days

Please note that delivery times are estimates and may vary depending on carrier delays or seasonal demand.

Free Shipping

We offer free standard shipping on qualifying orders. Promotions and minimum order thresholds may apply and will be clearly displayed at checkout.

Order Tracking

Once your order has shipped, you will receive a confirmation email with tracking details so you can monitor your shipment in real time.

Shipping Locations

We currently ship across the United States. For international shipping inquiries, please contact our support team.

Shipping Address Accuracy

Please ensure that your shipping address is correct at checkout. BUD TO CUP is not responsible for delays or lost shipments due to incorrect or incomplete address details.

Lost or Delayed Shipments

If your order is delayed or appears lost in transit, please contact us. We will work with the carrier to resolve the issue as quickly as possible.

Damaged Packages

If your order arrives damaged, please contact us within 48 hours of delivery with photos of the package and contents so we can assist you promptly.

Contact Us

For any shipping-related questions or concerns, please reach out to our customer support team. We’re here to help ensure your experience with BUD TO CUP is smooth from bud to cup.