Return & Refund Policy

At BUD TO CUP, your satisfaction matters. We stand behind the quality of our teas and want you to feel confident in every purchase.

30-Day Satisfaction Guarantee

If you are not completely satisfied with your purchase, you may return it within 30 days of the delivery date for an exchange or refund.

Return Eligibility

  • Items must be returned within 30 days of delivery
  • Product should be in its original packaging
  • Include proof of purchase (order number or receipt)

Refunds

Once your return is received and inspected, we will process your refund or exchange promptly.

  • Refunds will be issued to the original payment method
  • Refunds are processed within 15 days of receiving your return

Return Shipping

Returns are free:

  • If your return is accepted, we will email you a free return shipping label to download and print
  • There is no cost to you for return shipping, and we charge no restocking fees
  • Please contact us to request a return before sending your item back — items sent without an approved return request cannot be accepted

Return Address

Please mail your return to:

BUD TO CUP
140 Willow Circle
Coram, NY 11727
United States

Need Assistance?

If you have questions about your return or need help with the process, please contact our support team (or email business@budtocup.com) before sending your item back. We're here to help ensure a smooth experience.

Thank you for choosing BUD TO CUP — where every cup is crafted with care.