Where does Bud To Cup ship to?
We currently ship across the continental United States. International shipping options are being expanded — contact us for availability in your region.
How long does delivery take?
Standard shipping within the US typically takes 5–7 business days. Expedited options are available at checkout.
Can I return or exchange my order?
Yes. If you're not satisfied with your purchase, contact us within 30 days of delivery and we'll arrange a return or exchange.
Do you offer wholesale or bulk pricing?
Yes. We work with retailers, offices, hotels, and hospitality partners. Email business@tdmerus.com or call +1 (631) 974-9526 for wholesale enquiries.
Is Bud To Cup tea 100% authentic Ceylon tea?
Every Bud To Cup product is 100% pure Ceylon tea — grown, manufactured, and packed entirely in Sri Lanka. All consumer packs carry the Sri Lanka Tea Board's trademarked Lion Logo, your guarantee of authentic Ceylon origin.
How quickly will I receive a response?
We aim to respond within 24 hours during business days (Monday–Friday, 9 AM–5 PM EST). Wholesale requests may take up to 48 hours.
What payment methods do you accept?
We accept Visa, Mastercard, American Express, Apple Pay, Google Pay, PayPal, and Shop Pay.
Can I track my order?
Yes. Once your order ships, you'll receive a confirmation email with a tracking number and a link to follow your package in real time.
